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Payment Reference Policy

To ensure accurate payment verification and efficient order processing, customers must enter their Order Number only in the payment reference field when making a bank transfer.

Please do not enter product names, product descriptions, comments, personal messages, abbreviations, special requests, or any information unrelated to your order.

Payment references are used solely for order identification and payment matching purposes.

Important Notice

Any payment containing an incorrect, unrelated, misleading, offensive, regulated, or unauthorized payment reference may be subject to additional review.

We reserve the right to:

• Place the order on hold for verification;
• Request additional order or identity confirmation;
• Reject or cancel the order;
• Refund the payment to the original payer.

If an incorrect payment reference has been entered, customers must contact Customer Support immediately for verification or refund assistance.

The payment reference field is completed solely by the payer. Any wording entered by the customer does not necessarily represent the actual products, services, or business activities of the merchant.

By submitting payment, customers acknowledge and agree to comply with this Payment Reference Policy.

Thank you for your cooperation and understanding.